At Moulin d’or we make our best to look after our customers to best ensure their satisfaction and delightful interaction with us.

Ajaltoun: +961 9 232335/6 Delivery :09-232335/6

Awkar:  961 4 547549 Delivery: +961 4 547547

Sodeco:  +961 1/71429428 Delivery: +961 1/71 428427

Mansourieh:  +961 4 401300 Delivery: +961 4 401302

Chekka:  +961 6 543754 Delivery: +961 6 543404

Jbeil:  +961 9 543989 Delivery: +961 9 543999

Sarba:+961 9 838811/22 Delivery: +961 9 838899

Legal Terms and Conditions of Use

All the information provided to you by Moulin d’Or during the process of your application for a franchise or the pre-agreement period, will remain strictly CONFIDENTIAL and will not be passed to any third party without the authorization of Moulin d’Or. Moulin d’Or reserves the right to take legal action on anybody not abiding by this condition.

I have read and agree with Statutes of MOULIN D'OR and agree with the above-mentioned conditions*

The price shown below includes Worldwide delivery shipment & delivery to your doorstep by DHL express courier. The minimum order is 5 Units.

Moulin d’Or was founded in 1984 and today is one of the largest bakeries operating in Lebanon. In consideration of the incomparable quality of its products and services and the increasing number of its customer base, it opened in 2000 a branch in Zouk- Mosbeh “Jeita Highway” which later became the Head Office of the organization, comprising a state of the art production facility with a very impressive showroom, restaurant and snack area. With a 20,000sqm plant and a fleet of more than 100 trucks, Moulin d’Or produces and distributes its quality products throughout their 25 branches and points of sale, as well as to other customers in both the local and international markets. Moulin d’Or also supplies to many local Snacks, Restaurants & Catering companies and is the sole provider of soft rolls & buns for several well-known fast-food multinational companies in the region.

1- Human capital:

Talents are the most important resources. We believe in the development of our company through the attraction, the development and the retention of competent people 

2- Customer satisfaction:

We will thrive to offer unforgettable customer experience.

3- Social Responsibility:

We will spread & support the culinary art culture.

4- Innovation:

We keep looking forward to maintain a leading position in a highly competitive market, we encourage creativity and innovations that improve customer satisfaction..

5- Trustworthy:

 While maintaining company confidentiality, our customers, suppliers, and staff can all count on our openness on communication and integrity in transaction.

6- Shareholder satisfaction:

Increasing sustainable development achieving financial goals.

   Quality policy

Moulin d’Or is committed to achieve greater customer satisfaction by delivering high quality services and safe products that meet its customers’ expectations and requirements, and answering their specific needs by providing a great variety of finest bakery and pastry products as well as unforgettable restaurant and catering services.

In order to consistently achieve its corporate objectives, the management of Moulin d’Or is truly committed towards implementing and maintaining Quality and Food Safety Management Systems in conformance with the requirements of the International Standards ISO 9001:2015 and ISO 22000:2005 and FSSC22000, complying with applicable Lebanese legislations, standards and regulations.

This is realized through identifying and controlling Quality and Food Safety risks from the purchase of raw materials till the distribution of the finished products to its customers and consumers; by defining criteria for suppliers’ selection and communicating food safety requirements and adopting HACCP and international hygienic principles throughout Moulin d’Or’s operations.

Moulin d’Or believes in reaching high productivity through its human capital that is why it gathers talented and professional employees and managers, and provides them regularly with the necessary trainings and awareness to enforce their competency and involvement in terms of maintaining and improving the Quality & Food Safety Management Systems.

Moulin d’Or believes that every employee, having an incidence on products safety and quality, must comply with this Policy which is regularly circulated across the company.

The management of Moulin d’Or is committed to provide the necessary means and resources, within available budgets, to ensure the continual improvement of the Quality and Food Safety Management Systems for maintaining their effectiveness and efficiency. Therefore, the management sets two main objectives: to improve the food safety & quality awareness across the organization and the management of food safety related incidents.

The Policy and objectives will be reviewed during management reviews for preserving its suitability and appropriateness to the purpose of the organization and monitoring the performance of the Quality and Food Safety Management Systems.

 Mr. Antoine Seif

Chief Executive Officer

Mission

Our mission is to produce and offer nutritious tasty food and products in order to increase different category consumers’ life standards by introducing new eating culture and to reach stakeholder satisfaction. 

Vision

To be the leader in the Lebanese market by offering uncompromising quality of food and service. Our talents will be the most Pro-active where we will offer a variety of products and services along with an unforgettable Customer Service and to become the customer first choice.

Providing exceptional experience, food and service for every event 

 Moulin d’Or Catering is in line with Moulin d’Or’s spirit in terms of its meals authenticity, qualitycontrol in food safety, hygiene and exceptional servicing process.Moulin d’Or Catering covers a wide range of food solutions by addressing all the needs of itsdistinguished customers, based on their budget for any event.Moulin d’Or Catering due to its long experience can make your event an unforgettable one, by planning and handling your event, it will be transformed to an easily catered one. We handle the Catering so you can focus on what really matters to you - your guests and your special day.We deliver mouthwatering cuisine that keep your guests amazed and talking about your event for years to come.

For 35 years, Moulin d’Or has been welcoming its guests every day, 7 days a week, without exception, at breakfast lunch and dinner to serve them its generous appetizers salads and delicious platters, without forgetting our famous “Scrocchiarella” the delicious wood fired oven baked Italian pizzas but also Moulin d’Or homemade dishes of the day.

Our experience with Tour Operators has made us a reference in group catering in our restaurant at Moulin d’Or Zouk Mosbeh branch, with a space of 250 places that can accommodate big groups or any other event.

For more than 20 years, Moulin d’Or has been providing high quality, healthy and delicious baked goods to our customers daily. We have enjoyed a phenomenal response to our products and have greatly exceeded our initial sales projections.

Moulin d’Or has found its niche primarily through modernized industries, open production sites and the milling of wheat on-site; we have been utilizing these proven strategies for success. Moulin d’Or Franchising offers an opportunity to experience the pride and independence of owning your business along with the benefits of a proven system and a strong support network. Changing times are encouraging entrepreneurs to have their own businesses and control their own destinies as they seek to be free from the pressures of the corporate world. Moulin d’Or Franchising is a natural fit for those who are not afraid of hard work, while ready for a rewarding and successful business environment.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from moulindor.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at bassam@moulindor.com or by mail using the details provided below:

Beirut, Lebanon